At William Hill, we look at gaming as an entertainment experience, a pastime to enjoy. Playing with William Hill should always be an enjoyable and fun experience. But if when playing you are no longer enjoying it and find that you are getting stressed or upset, it may be time to take a break and assess if your current level of play is right for you!
Should you wish to close your William Hill account you may do so while being logged in. There are two ways of closing your account with us.
Take a break - You may close your account for a short period of time between 1-30 days and once the time has passed you may log in to your William Hill account again.
Self Exclusion - By choosing this option you may close your account for a minimum of six months up to five years. Once the set date has passed you may contact our customer support in order to access your William Hill account again.
Should you opt to self-exclude, we strongly recommend that you seek exclusion from all other gambling operators you have an account with.
Whilst we will remove you from the marketing databases we recommend that you seek support from a problem gambling support service to help you deal with your problem.
You may also close your William Hill account by contacting our customer service via Email. Simply send an email to our customer service team and we will help you with closing your account.
For more information on Responsible Gaming click here.